Top positive review
5.0 out of 5 starsDoes Everything it Says it Does!
Reviewed in the United States on July 3, 2016
I am very pleased with these collars. I train my dogs for many various tasks, service, search and rescue, hunting, and lots of fun tricks and activities. These collars have given me some great new abilities in my training processes. The range is pretty good, better I find when you are training within 1/2 mile mainly because by the time they are out that far, it's just difficult to realistically exert much control if they really want to go somewhere or do something, and they can be beyond the range very quickly. I keep them fairly close, especially until I have more control through means other than the collar because I only want to use the collar as a last resort in that scenario. I find some dogs will do great with a collar on and then ignore you when it isn't on if you overuse the collar, especially as a punishment mechanism. With these collars I have the ability to let the dogs know when they are on the right track with the bell feature, kind of like "clicker training" but from a distance. What I like best about these collars is that I can adjust the level of vibration/shock and use only enough to guide the dog to the desired behaviors through adjusting the level of vibration. I work several dogs at a time and having one controller that is easily switched between each dog is very efficient too. The collars being waterproof is awesome too, as we are surrounded by irrigation ditches and we also have a large pond on the property. My dogs (Standard Poodles) love the water, especially on these hot summer days, so it is almost impossible to keep them out of it once they get hot and thirsty. So far the collars have worked perfectly after coming out of the water. Time will tell as far as how they hold up but they seem very sturdy and well built. I also like the ability to turn both the transmitter and the collar receivers on and off because ultimately it saves the battery wear and reduces the need to recharge all the time which will accelerate the need for battery replacement.
Last but not least, the customer service is noted as "World Class" in the product description and I agree 200%. I had a little trouble synching the collars with the transmitter when I first received them but because I had already received an email from the Managing Director before I had even received the collars, all I had to do was "Reply" to him and he responded almost immediately and solved my problem! He checked back and answered every question I had perfectly and in record time and made me feel very valued.
"World Class" customer service is very accurate and quality collars that do what they are said to do has thus far been my experience with the Pet Resolve Company. I appreciate them greatly and I highly recommend them and this product.
